Last updated: May 2026
Welcome to the website of Vila Cristina (hereinafter, the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.
1. Data Controller
The Data Controller responsible for your personal data is:
Name/Company: Vila Cristina
Address: Boa Vista, Cap-Vert
Courriel : info@vila-cristina.com
Telephone / WhatsApp: +238 597 33 41
2. Types of Data We Collect and Purposes of Processing
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
A. Contact Form Data
When you fill out the contact form on our Website, we collect:
Data collected: Name, Email Address, Phone Number, and any personal information you choose to include in your Message.
Purpose: To respond to your inquiries, provide customer support, and send quotes or information requested by you.
Legal Basis: Performance of pre-contractual measures or contract (Art. 6(1)(b) GDPR) or your explicit consent (Art. 6(1)(a) GDPR) granted by submitting the form.
B. Booking Widget / Redirection Data
Our website includes a date selection widget and links that redirect users to the external Smartness Booking Engine platform to process accommodations reservations.
Data collected: Arrival/departure dates, number of guests. Upon redirection, the booking platform will collect additional data (payment details, identity documents, etc.) under its own privacy policy.
Purpose: To facilitate and manage your holiday bookings at Vila Cristina.
Legal Basis: Performance of a contract to which you are a party or taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
C. Navigation Data and Technical Logins
Our website automatically collects technical data via standard server logs and embedded services.
Data collected: IP address, browser type, operating system, and referral URLs.
Purpose: To ensure website security, optimize performance, and troubleshoot technical issues.
Legal Basis: Legitimate interest of the Data Controller to maintain a secure and functional website (Art. 6(1)(f) GDPR).
3. Third-Party Services Integrated into the Website
To enhance your user experience, our WordPress website utilizes the following third-party services:
Google Fonts & Google Maps (Google Ireland Limited): These services are used to render custom fonts and interactive maps. When you view pages embedding these services, your IP address and browsing data may be transmitted to Google.
Legal Basis: Legitimate interest in providing an optimized aesthetic layout and location tracking (Art. 6(1)(f) GDPR), subject to cookie consent choices.
Complianz: We use the Complianz Cookie Banner plugin to manage your cookie preferences and consents lawfully in accordance with GDPR guidelines.
4. Data Retention Period
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements:
Contact Form Requests: Retained for up to 24 months from the last contact, unless a booking contract is concluded, in which case data is kept for the duration required by local tax and administrative laws.
Technical Logs: Retained for a maximum of 30 days.
5. Data Hosting and International Transfers
Website Hosting: Our WordPress website is hosted by Hostinger. The physical servers storing this website’s data are located in France (European Union).
International Transfer: Vila Cristina is located in Cape Verde (outside the European Economic Area). Your data submitted via the contact form or booking widget will be accessed by our staff in Cape Verde exclusively to fulfill your requests or manage your booking. Such transfers are justified under:
Art. 49(1)(b) GDPR: The transfer is necessary for the performance of a contract between the data subject and the controller or the implementation of pre-contractual measures.
6. Your Legal Rights under GDPR
If you are located within the European Economic Area (EEA), you have the following rights under data protection laws:
Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data (“right to be forgotten”).
Object to processing of your personal data based on legitimate interest.
Request restriction of processing of your personal data.
Request the transfer (portability) of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us directly at: info@vila-cristina.com. You also have the right to lodge a complaint with a European Supervisory Authority.
COOKIE POLICY
Last updated: May 2026
This Cookie Policy explains how Vila Cristina uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. How We Manage Cookie Consent
We use the Complianz Cookie Banner to ensure compliance with the GDPR and ePrivacy Directive. Upon your first visit to our Website, a banner will appear allowing you to:
Accept all cookies (including marketing and tracking cookies).
Deny all non-essential cookies (only functional/necessary cookies will remain active).
Customize your preferences based on categories.
You can modify or withdraw your consent at any time by clicking the dedicated privacy/cookie settings icon provided by Complianz in the corner of your screen.
3. Types of Cookies We Use
A. Essential / Functional Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as security or saving your cookie preferences (via Complianz).
Provider: Complianz, WordPress.
Expiry: Varied (session up to 1 year).
Requirement: Blockable only via browser settings, but website features may break.
B. Analytical and Performance Cookies (Third-Party)
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are.
Services: Google Fonts / Google Maps. These widgets might place cookies to track user interactions, map usage analytics, or bandwidth control.
Provider: Google Ireland Limited.
C. Booking Integration Cookies
The date selector widget on our page acts as a bridge to the Smartness Booking Engine.
Function: These elements may store temporary session parameters to preserve your selected travel dates during the redirection to the external booking interface.
4. How Can I Control Cookies via my Browser?
In addition to our Complianz consent banner, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
5. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at info@vila-cristina.com.
